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We will happily take back any unused/unopened merchandise with receipt and tags attached in new condition for a credit, exchanged or full refund within 14 days.

Worn or broken jewelry cannot be returned.

Only manufacturer warranties apply where available.

Used Books, as is, clearance items & earrings are final sale.

Holiday gift purchases made starting Dec 1, 2019 can be returned/exchanged until end of day Sunday January 12th 2020.

All Event bookings are done on a first come first served basis.

Payment must be made at the time of event registration.

Bookings can be done by phone with a credit card ( 289-802-3190) or at the store, with cash, credit or debit.

Events can only be refunded up to 48 hours prior to the start of the event.

There are no refunds or credits on missed classes.

The minimum age to attend events is 15 years unless otherwise stated.

All events are subject to HST tax.

Practitioner bookings can be done by phone (289-802-3190) or at the store.

Appointments cancelled less than 24 hours are subject to a 25% admin fee.

Pre-paid packages are non-refundable, non-transferable and cannot be shared.

All services are subject to HST tax.

Please arrive 15 mins early for your first appointment to complete paperwork.

Gift Certificates have no cash value and are non-refundable.

Signed original must be presented for redemption.

Cannot be replaced if lost,stolen or used without permission.

Wellness certificates may be subject to a substitution or store credit if the originally purchased session is no longer available.