► We will happily take back any unused/unopened merchandise with receipt and tags attached in new condition for a credit, exchanged or full refund within 14 days.
► Worn or broken items cannot be returned.
► The same return policy applies to items with gift receipts.
► Only manufacturer warranties apply where available.
► Used Books, as is, clearance items & earrings are final sale.
► All Event bookings are done on a first come first served basis.
► Payment must be made at the time of event registration.
► Bookings can be done by phone with a credit card ( 289-802-3190) or at the store, with cash, credit or debit.
► Events can only be refunded up to 48 hours prior to the start of the event.
► There are no refunds or credits on missed classes.
► The minimum age to attend events is 15 years unless otherwise stated.
► All events are subject to HST tax.
► Practitioner bookings can be done by phone (289-802-3190) or at the store.
► Appointments cancelled less than 24 hours are subject to a 25% admin fee.
► Pre-paid packages are non-refundable, non-transferable and cannot be shared.
► All services are subject to HST tax.
► Please arrive 15 mins early for your first appointment to complete paperwork.
Gift Certificate Policy
► Gift Certificates have no cash value and are non-refundable.
► Signed original must be presented for redemption.
► Cannot be replaced if lost,stolen or used without permission.
► Wellness certificates may be subject to a substitution or store credit if the originally purchased session is no longer available.