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Unused/unopened merchandise with receipt and tags attached can be exchanged or returned for a full refund within 14 days. Christmas gift items can be returned with receipt until January 14, 2018.

Gently used books, clearance items & earrings not returnable.

All Event bookings are done on a first come first served basis.

Payment must be made at the time of event booking.

Bookings can be done by phone with a credit card ( 289-802-3190) or at the store, with cash, credit or debit.

We require 72 hour cancellation notice for a full refund.

Cancellation within 72 hours of the start of the event is subject to a 25% admin fee.

Events are non-refundable once commenced.

There are no refunds or credits on missed classes.

All events are subject to HST tax.

Practitioner bookings can be done by phone (289-802-3190) or at the store.

Appointments cancelled less than 24 hours are subject to a 25% admin fee.

Pre-paid packages are non-refundable, non-transferable and cannot be shared.

All services are subject to HST tax.

Please arrive 15 mins early for your first appointment to complete paperwork.

Gift Certificates have no cash value and are non-refundable.

Signed original must be presented for redemption.

Cannot be replaced if lost,stolen or used without permission.

Wellness certificates may be subject to a substitution or store credit if the originally purchased session is no longer available.